Merchants confirm purchases only after the return and cancellation period has passed and the order is final. Each merchant page on www.shopback.com shows an estimated confirmation timeline for that store.
Typical retail windows run 30 to 90 days. Travel merchants confirm after checkout or travel completion, so a hotel booked months ahead confirms after the stay, not after the booking.
Back to the glossary or read how cashback works for the full lifecycle.
Sources
This term describes how the ShopBack product itself works, so it is documented against ShopBack's own official properties, checked on 2026-08-13.