The research reports.
Each report is a census of the tracked network, computed from first-party capture: the hourly rate check behind the merchant reference pages and the coupon-policy classifications taken from each merchant's published terms. No competitor or third-party data is used anywhere in the program, and no report rewrites public information. Rate-index editions are dated and append-only, so change-over-time reporting stays honest; a factual error in a published report is corrected with a dated note, never a silent edit.
US Cashback Rate Index
A dated, append-only snapshot of headline cashback rates across every merchant tracked on this site: average, spread, category breakdowns, and movers between editions.
Latest edition: . New editions are appended when the source data refreshes.
Travel Cashback Rate Index
The travel cut of the rate census: what cashback pays across OTAs, hotel brands, activities, metasearch, car rental, and airlines, with per-segment averages, medians, and a downloadable table.
Latest edition: . New editions are appended when the source data refreshes.
Coupon vs Cashback study
A census of coupon policies across every tracked merchant: how many void or risk cashback when codes are used, a per-merchant policy table, and worked code-vs-cashback-vs-stacking scenarios.
Latest edition: . New editions are appended when the source data refreshes.
OTA Price Parity study
A dated parity sample: the same room priced across Agoda, Booking.com, Expedia, Hotels.com, and Trip.com, with the spread per hotel and stay date, cheapest-site win counts, and how often the winner flips.
Latest edition: . New editions are appended when the source data refreshes.
The methodology is category-parameterized on purpose: the travel index is the first vertical cut, and the same pattern re-runs for fashion, electronics, and other verticals as their coverage matures.
How these numbers are produced.
Every statistic on this site lives in one verified dataset, maintained by the ShopBack editorial team from company reporting. Pages read from that dataset; no number is typed by hand into a page. If a figure changes at the source, it changes everywhere at once. Two rules hold without exception: every per-merchant cashback rate we display carries a visible "rate checked" timestamp from an hourly check (the binding rate always lives on the store's page at shopback.com), and we never publish invented benchmarks, averages, or "best month to buy" claims.
Verified network statistics.
- 20M
- active annual members
Counted as unique members with at least one transaction in the trailing twelve months.
Source: ShopBack internal data, latest reporting period.
- 20K
- brand partners
Merchants with a live integration on the ShopBack network.
Source: ShopBack internal data, latest reporting period.
- 500K
- daily transactions
Average transactions started through ShopBack per day across the network.
Source: ShopBack internal data, latest reporting period.
- US$900M
- Cashback awarded
Cumulative cashback awarded to members across all markets since ShopBack launched in 2014.
Source: ShopBack internal data, latest reporting period.