Every merchant sets its own Cashback terms. Common exclusions include gift card purchases, taxes and shipping fees, certain brands or categories, and orders paid partly with store credit or points.
Exclusions are listed on each merchant page at www.shopback.com. Checking them before checkout is the fastest way to avoid a purchase that tracks at a lower amount or not at all.
Back to the glossary or read how cashback works for the full lifecycle.
Sources
This term describes how the ShopBack product itself works, so it is documented against ShopBack's own official properties, checked on 2026-08-12.