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What do ShopBack and Honey actually do?
Honey, owned by PayPal since 2020, is a browser extension that tests coupon codes at checkout and applies the best one it finds. Its rewards program pays PayPal Rewards points on eligible purchases, which you redeem through PayPal.
ShopBack pays a percentage of your order value back as cash after you click through to the merchant from ShopBack. Once the merchant confirms the order, the cash is withdrawable to your bank account or PayPal.
Can Honey break ShopBack cashback tracking?
Coupon extensions and cashback tracking can collide. Cashback platforms credit the last click before checkout, and an extension popping up at the payment step can register a new click that overwrites your ShopBack session. When that happens, the order tracks to the extension or to nothing at all.
The safe sequence: activate cashback first by clicking through from ShopBack, then apply coupon codes published by the merchant or listed on ShopBack itself, and decline extension pop-ups during checkout. Codes from third-party coupon sites can also void cashback under some merchant terms.
Does Honey pay cash like ShopBack does?
ShopBack pays cash with no conversion step. Honey pays PayPal Rewards points, which have redemption options set by PayPal. If you want money you can move to a bank account, cash is the simpler asset; if you already live inside PayPal, points may be fine.
Coupon values and points offers change constantly on both sides; the live offer on each platform is the operative number for any given order.
Side by side
| Dimension | ShopBack | Honey |
|---|---|---|
| Core job | Cashback on purchases you start from ShopBack | Finds and applies coupon codes at checkout |
| Reward currency | Cash, withdrawable to bank or PayPal | PayPal Rewards points |
| Owner | ShopBack (independent, founded 2014) | PayPal (acquired Honey in 2020) |
| Works together? | Yes, if cashback is activated first | Yes, but pop-ups at checkout can break cashback tracking |
Frequently asked questions
Can I use Honey and ShopBack together?
Yes, with care. Click through from ShopBack first to activate cashback, then apply coupon codes from the merchant or from ShopBack. If a coupon extension pops up during checkout and you accept it, the new click can overwrite your ShopBack session and the order may not track.
Does Honey pay cash like ShopBack?
No. Honey rewards eligible purchases with PayPal Rewards points redeemed through PayPal. ShopBack pays cash that becomes withdrawable to a bank account or PayPal once the merchant confirms the order.
Why did my cashback not track when I used a coupon extension?
Cashback platforms credit the last click before checkout. A coupon extension that activates at the payment step can register a later click and take over the session. If an order does not appear as tracked within 48 hours, file a missing cashback claim with the order details.
Sources
Facts on this page were checked against these primary sources on 2026-08-13.
- Honey: PayPal Rewards program details — accessed
- Rakuten Help Center: payments and membership — accessed
- ShopBack: official site — accessed
Back to all comparisons. Live cashback rates always live on www.shopback.com.