Glossary

Cashback rate.

Definition

The cashback rate is the percentage of the qualifying purchase amount a merchant offers back through ShopBack.

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Rates vary by merchant and often by product category within a merchant. A store may offer one rate on apparel and a lower rate on electronics. Rates change over time, so the live rate on the merchant page at www.shopback.com is always the authoritative number.

The rate applies to the qualifying purchase amount, which usually excludes sales tax, shipping, and gift card purchases. Merchant terms on each store page list the exclusions.

Related terms

  • Cashback: Cashback is a percentage of a purchase amount returned to the shopper as real money, not points or store credit.
  • Upsized cashback: Upsized cashback is a temporary increase to a merchant standard cashback rate, usually during a promotion or sale event.
  • Merchant exclusions: Merchant exclusions are purchase types a store does not pay cashback on, such as gift cards, sales tax, shipping, or specific product categories.

Back to the glossary or read how cashback works for the full lifecycle.

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