Contents
What is Chewy?
Chewy is an American online pet retailer founded in 2011 by Ryan Cohen and Michael Day, and headquartered in Plantation, Florida. The company sells pet food, treats, supplies, medications, and veterinary services for dogs, cats, fish, birds, reptiles, and other animals through chewy.com and the Chewy mobile app.
Chewy was acquired by PetSmart in 2017 and later listed on the New York Stock Exchange under the ticker CHWY through its 2019 initial public offering, before separating to operate as a standalone public company. As of 2026, Chewy serves customers across the United States and is one of the largest dedicated online pet retailers in the country, known for its Autoship subscription model.
What is Chewy known for?
Chewy is known for pet food, supplies, and pet health products sold online with recurring Autoship delivery, covering dogs, cats, fish, birds, reptiles, and small animals. The catalog spans dry and fresh food, treats, toys, crates, aquariums, and a full pharmacy for prescription medications, alongside the Connect With a Vet tele-triage service and pet insurance through CarePlus.
- Dog and cat food, including Purina, Hill's Science Diet, Blue Buffalo, and Royal Canin
- Fresh and frozen meals through the American Journey and Tylee's house brands
- Treats, toys, beds, crates, and grooming supplies
- Chewy Pharmacy for prescription medications and prescription diets
- Fish, reptile, bird, and small-animal supplies and habitats
- Connect With a Vet tele-triage and CarePlus pet insurance and wellness plans
- Pet tech, feeders, and litter systems from brands like Litter-Robot
What is the Chewy cashback rate on ShopBack?
Percentage back, higher for new Chewy customers; see the live rates on ShopBack
Live rate: see the current Chewy rate on ShopBack. A checked rate appears here once the hourly rate check has fresh data; the binding rate is always the one on the Chewy page on shopback.com.
Chewy cashback on ShopBack has two tiers: new Chewy customers earn a higher percentage and existing customers a lower one, both calculated on the order subtotal excluding fees, taxes, and shipping. Pharmacy orders and prescription food and treats are excluded. The live rates are on the ShopBack Chewy page.
See the live Chewy rate on ShopBack
How do you save money at Chewy?
Start every chewy.com order from the Chewy page on ShopBack, because clicking through first is what lets the cashback track. Chewy pays a higher rate to shoppers new to Chewy and a solid rate to existing customers, so activation is worth the single click before you fill the cart. The live rates are shown on the ShopBack Chewy page.
Stack Chewy's own price mechanics next: Autoship discounts a recurring order by a set percentage, first Autoship orders often carry an extra new-customer discount, and free standard shipping applies to orders of $49 or more. A promo code featured on ShopBack can stack, but any code not featured on ShopBack can void the cashback on that order.
Time larger stock-ups to Chewy event weeks. Chewy runs a Black Friday and Cyber Monday event in November, a summer sale around mid-July competitor sale events, and seasonal pet-focused promotions such as National Pet Month in May. Pharmacy orders and prescription food are excluded from cashback, so plan food and supply orders through ShopBack separately.
Chewy promo codes and coupons: what stacks with cashback?
ShopBack lists any active Chewy promo codes on its Chewy page, right next to the cashback rate, and codes featured there stack with cashback. This page does not publish a Chewy coupon list of its own: codes change too often for a static list to stay honest, so the live ShopBack Chewy page is the single source.
The deal math is simple: a featured code lowers the price at checkout, and cashback then pays a percentage of what you actually spend. The code to avoid is one from a third-party coupon site, since the Chewy terms let a code not featured on ShopBack void the cashback for the entire order.
See current Chewy codes and cashback on ShopBack
Chewy deals, discounts and sales: what stacks with cashback?
The strongest Chewy deals are usually not codes at all: a Chewy sale or sitewide discount stacks with cashback automatically, because cashback is calculated on the discounted price you actually pay, and an upsized cashback rate works like an extra sitewide discount on top.
To see today's Chewy deals in one place, open the Chewy page on ShopBack: the current cashback rate, any featured discount codes, and upsized offers are listed together there. This page does not maintain its own Chewy sales list, because offers change too fast for a static page to stay honest.
How do you earn cashback at Chewy?
- 1
Start at ShopBack
Open the merchant page on ShopBack (site, app, or browser extension) and click through to the merchant.
- 2
Shop in the same session
Complete the purchase on the merchant site without visiting other coupon or deal sites in between, so the order tracks to your ShopBack account.
- 3
Wait for tracking
Cashback appears as pending in your ShopBack account, usually within 2 days of the order.
- 4
Withdraw your cashback
Once the merchant confirms the order (after the return window closes), the cashback becomes withdrawable to a bank account or PayPal.
When are the best times to buy at Chewy?
| Sale event | Timing | What to expect |
|---|---|---|
| New customer welcome offer | Year-round for first orders | First-time Chewy shoppers typically get a welcome discount or eGift card on a qualifying first order of $49 or more, often paired with a first Autoship discount. |
| National Pet Month promotions | Throughout May | Seasonal pet-focused deals on food, treats, and supplies as Chewy leans into the spring pet-adoption season. |
| Summer sale | Mid July | A midsummer promotional event on food, toys, and supplies, timed alongside mid-July competitor sale events. |
| Black Friday and Cyber Monday | Throughout November | Chewy's deepest annual discounts on food, beds, crates, and pet tech such as Litter-Robot, extending online through Cyber Monday. |
| Holiday and Deals Week | December | Gift-oriented markdowns on toys, treats, and pet gifts, with shipping cutoffs published for holiday delivery. |
How does Chewy compare with alternatives?
Chewy, Petco, and Walmart all sell pet food and supplies to US shoppers online, and each has a distinct strength. The table compares what each does best, so you can pick the right store for a given pet order.
| Dimension | Chewy | Petco | Walmart |
|---|---|---|---|
| Product range | Deep dedicated pet catalog: food, fresh meals, pharmacy, and specialty supplies for many species | Broad pet range plus in-store grooming, training, and vet clinics | Everyday pet staples alongside groceries and general merchandise in one order |
| Subscription delivery | Autoship recurring orders with a set discount and flexible scheduling | Repeat Delivery subscription with a recurring discount on eligible items | Subscription and scheduled grocery-style delivery from local stores |
| Pet health services | Chewy Pharmacy, Connect With a Vet tele-triage, and CarePlus insurance | In-store Vetco clinics and full-service veterinary hospitals | Pharmacy counters and low everyday prices on over-the-counter pet care |
| Customer service | Well-known 24/7 support with handwritten cards and pet portrait gifts | Store associates plus loyalty support through Petco Vital Care | Nationwide store network for in-person pickup and returns |
| Returns | 365-day return window on most items, with hassle-free refunds | Generous returns handled online or at any Petco store | 90-day window on most items, returnable at any US store or by mail |
Is Chewy legit and safe to shop at?
Chewy is an established online pet retailer: founded in 2011, acquired by PetSmart in 2017, and publicly traded on the New York Stock Exchange as CHWY since its 2019 initial public offering. It is one of the largest dedicated online pet retailers in the United States and is widely recognized for responsive 24/7 customer service.
Online orders on chewy.com are protected by standard purchase safeguards: encrypted checkout, order tracking, and one of the more generous return windows in retail, with most items returnable within 365 days. Chewy Pharmacy is a licensed pharmacy that requires veterinary authorization for prescription medications and prescription diets.
Cashback on Chewy orders through ShopBack adds no risk to the purchase itself. The order is placed on chewy.com at Chewy prices; ShopBack is paid a referral commission by the merchant and shares it with the member, which is the same mechanic used across all ShopBack partner merchants.
What are Chewy shipping, returns, and payment options?
Shipping
Chewy ships free on standard orders of $49 or more within the contiguous United States, with a flat fee on smaller orders. As of 2026-08, most in-stock items arrive in one to three business days, and the Chewy+ membership adds free shipping on eligible orders below the $49 threshold plus member rewards.
Returns
Chewy accepts returns on most items within 365 days of purchase, with hassle-free refunds, and often tells customers to donate opened food rather than ship it back. Prescription medications and some personalized items carry exceptions. Refunds are issued to the original payment method once the return is processed.
Payments
Chewy accepts major credit and debit cards, PayPal, and Chewy gift cards at checkout, and stores a saved payment method for recurring Autoship orders. Chewy Pharmacy orders can use eligible pet insurance reimbursement separately. Note that orders paid with redeemed gift cards do not earn ShopBack cashback.
Which Chewy purchases are excluded from cashback?
- New Chewy customers earn a higher rate than existing customers.
- Pharmacy orders and prescription food and treats are excluded.
- Gift card purchases and redemptions do not earn cashback.
- Promo codes not featured on ShopBack can void cashback for the order.
- Fees, taxes, service charges, and shipping are excluded from the calculation.
The full, current terms live on the Chewy page on www.shopback.com .
Chewy cashback FAQ
Does Chewy give cashback through ShopBack?
Yes. Chewy is a ShopBack merchant in the US, paying a higher percentage to new Chewy customers and a solid rate to existing customers. The live rates are on the ShopBack Chewy page.
Do Chewy pharmacy or prescription orders earn ShopBack cashback?
No. Pharmacy orders and prescription food and treats are excluded from Chewy cashback. Regular food, treats, toys, and supplies are eligible.
Does Chewy Autoship earn ShopBack cashback?
Cashback applies to orders placed in a session started from ShopBack, so the initial order can earn cashback but automatic recurring Autoship shipments do not track. Click through from ShopBack whenever you place a fresh order.
How long does Chewy cashback take to confirm on ShopBack?
Chewy cashback typically tracks as pending within 2 days of the order and confirms in about 75 days, after which it becomes withdrawable.
Does Chewy have promo codes that work with ShopBack cashback?
Sometimes. When Chewy promo codes are available, ShopBack features them on its Chewy page next to the cashback offer, and those featured codes stack safely with cashback. Codes from other coupon sites are risky: under the Chewy terms, a code not featured on ShopBack can void the cashback for the whole order.
Where do I find a Chewy coupon that will not void my cashback?
The Chewy page on ShopBack lists the coupons verified to stack with cashback. This site documents how Chewy cashback works rather than maintaining a coupon list; the ShopBack Chewy page is the live source for current codes.
Is Chewy legit and safe to order from online?
Yes. Chewy has operated since 2011, trades on the New York Stock Exchange as CHWY, and is one of the largest online pet retailers in the United States. Orders use encrypted checkout, carry order tracking, and are backed by a 365-day return window on most items plus 24/7 customer support.
What are Chewy's shipping and return options?
Chewy ships free on standard orders of $49 or more in the contiguous US, with a flat fee below that. Most items can be returned within 365 days, and Chewy often asks customers to donate opened food rather than return it. Refunds go back to the original payment method.
When is the best time to buy at Chewy?
The strongest Chewy pricing lands during the November Black Friday and Cyber Monday event and December holiday deals, with National Pet Month promotions in May and a summer sale in mid-July. First-time Chewy shoppers usually get a welcome discount on a qualifying first order.
Sources
Merchant facts on this page were verified against these primary sources on 2026-08-13. Rates and terms are rechecked by automated daily sweeps.
- Chewy: About Us — accessed
- Chewy: customer care and returns — accessed
- Wikipedia: Chewy — accessed
Terms used on this page
- Autoship. Chewy's recurring delivery subscription that automatically reorders selected pet food and supplies on a schedule you choose, applying a set percentage discount to each shipment.
- Connect With a Vet. Chewy's tele-triage service that lets pet owners chat or video call with a licensed veterinary professional for general guidance, free for Autoship customers.
Activate Chewy cashback on ShopBack
This page is editorial reference material, not an offer. Rates, terms, and merchant policies change; the binding versions live on shopback.com and the merchant's own site. Read how this page is researched and maintained.